Home Collection Policy

This policy outlines the terms and conditions for our home sample collection service.

1. Booking and Confirmation

Home collection appointments can be booked through our website, phone, or WhatsApp. All bookings are subject to confirmation based on the availability of our phlebotomists and your location being within our service area. You will receive a confirmation call or message.

2. Service Area

Our home collection service is available within specified city limits. Please check with our customer service to confirm if your address is covered.

3. Patient Preparation

Please follow any specific instructions provided for your test (e.g., fasting). Ensure you have a valid ID and the booking confirmation available for our technician.

4. Safety and Hygiene

Our phlebotomists are trained professionals who follow strict safety and hygiene protocols. All equipment is sterile and for single use.

5. Payment

Payment can be made online at the time of booking or to the phlebotomist at the time of sample collection via various payment methods.